Tecnolight Luminaires Warranty
Tecnolight warrants that each Product will be free from defects in material and workmanship during the warranty period subject to the terms and conditions set forth herein in more detail. The warranty period starts on the date of invoice issued to the Customer and lasts subject to a maximum warranty period of up to 5 years, the warranty is 1 year for each 10,000 hours of predicted lifetime of the product.
|Product type||Life Time||Years of Warranty|
|Luminaires / Industrial Lighting / Commercial Lighting||30,000||3 Year|
The Customer shall notify and return the defective Product to Tecnolight regional representative/distributor. All claims must be made in writing by email to the Local Distributor with Purchase proof. The Customer will be required to provide a Documented record of the installation date, and installation location of the Product and the claimed failure. Technolight reserves and has the right to examine the Product to determine the cause of failure and patterns of usage.
Implementation of the Warranty:
Technolight S.R.L. at its discretion, repair or replace the defective Product against the receipt of the defective unit(s) only. The replacement product will offer the same specifications as the original Product wherever possible. In case the defective.
The product is no longer available in Tecnolight Portfolio, it will be replaced by the most similar product. Replaced Products or replaced parts of the Product shall be covered under the initial Warranty for the remainder of the applicable warranty Period for the Product that is replaced. Tecnolight S.R.L. will not bear any costs incurred by the removal of the defective Product and re-installation of the repaired or replacement Product.
Exclusions This Warranty does not cover the following:
• Defective Product caused by modifications, alterations, drop, abuse, misuse,
• Abnormal use or acts of nature.
• Usage of fixtures in wrong application/wrong power supply.
• Failure caused by fire, water, flood or lightning strike of the installation.
• All parts are subject to wear and tear, such as mechanical parts.
• Warranty period is based on a maximum number of operation hours 12 hours/day.